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Stay updated with Announcements, search our knowledge base with Community Help and Tips & Tricks, and help us improve by posting to Feature Requests. Specific technical questions are answered in our Forums; search ⬇below⬇. Or, Submit A Request ⬆above⬆. Thank you!

 
 

FastPencil Support

FastPencil Support Admin May 15 FastPencil FAQ / SELL

Once you have published your book using FastPencil, our tool automatically generates a snippet of HTML code we call the "Book Buy Widget". The instructions below will walk you through embedding your widget on your Facebook page.

1. Once you are logged into Facebook go to your own home page. From your home page click the link that says "More" (with a drop down arrow) right below your cover photo.

2. From this drop down select the "Notes" option.

3. Once at the "Notes" page click the "+ Add Note" button in the upper right hand corner.

4. Enter a Title and a short blurb about your book. You could use the summary or description in your current publication.

5. Copy and paste the "Book Buy Widget" HTML from your Marketplace publication page into the "Notes" field. Then add any photos or tags that you would like to the Note and Publish it.

6. Once it is published click the "View my notes." link in the yellow box that appears at the top of the page. This link will take you to Notes overview page.

7. Click on the Note that you just created to view it. From this page you can "Like", "Promote", "Comment" and "Share" your note.

 

 

Support October 12, 2012 FastPencil FAQ / FastPencil Essentials

Listen up FastPencil Community! Get the word out about your book! 

You've just published! Now its time to get the word out to your audience! FastPencil offers PR and Marketing for authors of every budget! Choose PR Media Outreach & Social Media package-- including draft press release Buy - Ensure wire distribution for Now book SEO - Create targeted media list - Outreach to about 40 media and discuss book review/giveaway opportunities - Manage getting books to media - Follow up with the media

http://www.fastpencil.com/company/publishing_services#marketing

Check out sites like Pitch Engine- "PitchEngine makes publishing to your media empire fun and easy with tons of options. Share your Pitch™ with friends, customers or even key journalists and online influencers. "

Multimedia Rich Press Release by Pitch Engine:
http://pitchengine.com/Home/HowItWorks

Engage your readers with a live video Book Tour available with Shindig Events! "On Shindig, all the participants can see each other in a shared space, move freely in and out of conversation with whomever they choose, and address questions to the speaker or entire group."


Book Tours via Video Chat by Shindig Events:
http://www.youtube.com/watch?v=GyjGMtKFDF0

Support August 27, 2012 Bulletin Board

Reminder to our FastPencil Community 


As you know, FastPencil is an open network of users and despite all of our efforts, some spammers will inevitably take advantage of this. It is one of the prices of an open community. When dealing with spam, FastPencil authors are reminded simply to delete the spam message and NOT to follow any directions it might give requesting information or money scamming. FastPencil will never send unsolicited email requesting confidential information. If you should ever receive such an email, please be sure to pass it on to us at support@fastpencil.com

FastPencil immediately removes any accounts that are infiltrating our community. We appreciate your feedback as we continue to provide beneficial services and forums for our users. Thank you to everyone for their patience!

Support June 26, 2012 FastPencil FAQ / FastPencil Essentials

Support January 20, 2012 Bulletin Board

Corporate office hours are: M-F 9am-5pm PDT (Campbell, CA) (-0700UTC)

Support office hours (in general) are: M-F 9am-5pm PDT (Campbell, CA) (-0700UTC)

Gym/Lunch hour: 12pm-1pm :)